Terms of Service

Last Updated: March 16, 2026

Summary (TL;DR)

  • ✓ You must be 18+ to use Accord
  • ✓ Be honest, respectful, and safe in your interactions
  • ✓ BANNED: Fake profiles, fake images, seeking thirds/thiriples
  • ✓ We are NOT liable if you are scammed, defrauded, or harmed by another user
  • ✓ We offer free and paid subscriptions (Premium, Platinum)
  • ✓ All sales are final – no refunds (except where required by law)
  • ✓ Messages are end-to-end encrypted – we can't read them
  • ✓ Watermarks protect all content – unauthorized sharing is prohibited
  • ✓ You agree to hold us harmless for your interactions with other users
  • ✓ You can delete your account and data at any time
  • ✓ We can terminate accounts for violations of these Terms
  • ✓ You assume all risks from interactions with other users
  • ✓ Accord is not legal, financial, or immigration advice
  • ✓ Disputes are resolved through binding arbitration, not court
  • ✓ Class action waiver – individual claims only
  • ✓ Claims must be filed within 1 year
  • ✓ Governed by British Columbia, Canada law
  • ✓ We may modify or discontinue the Service at any time
  • ✓ We may update these Terms – you'll be notified of changes
  • ✓ Contact hello@joinaccord.app with questions

Agreement to Terms

By accessing or using the Accord mobile application ("App," "Service," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the App.

Electronic Communications Consent

By creating an account or using Accord, you consent to receive electronic communications from us, including but not limited to emails, push notifications, in-app messages, and SMS. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

Eligibility

Age Requirement

You must be at least 18 years old to use Accord.

By creating an account, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.

Account Registration

Purpose of Accord

Accord is designed to facilitate connections between LGBTQ+ individuals and cis women seeking lavender marriages (marriages of convenience for mutual benefit, companionship, or safety).

The App is intended for:

No Professional Advice

Accord is a platform for facilitating connections only. Nothing on the Service constitutes legal, financial, immigration, tax, or relationship advice. Accord does not provide matchmaking guarantees, marriage counseling, immigration consulting, or any other professional services.

You are solely responsible for seeking independent professional advice regarding any legal, financial, immigration, or personal matters arising from your use of the Service or any relationships formed through the Service.

Not for Polyamorous Relationships

Accord is exclusively for one-on-one lavender marriages. The platform is NOT for seeking thirds, thiriples, or any form of polyamorous arrangement. Accounts seeking or soliciting third parties for existing relationships will be permanently banned.

User Conduct

Acceptable Use

You agree to use Accord in a respectful and lawful manner. You will:

Prohibited Conduct

The following actions will result in immediate account termination:

  • • Using fake photos, AI-generated images, or photos of other people
  • • Creating fake profiles or misrepresenting your identity
  • • Seeking thirds, thiriples, or polyamorous arrangements
  • • Impersonate another person or entity
  • • Harass, threaten, or abuse other users
  • • Send unsolicited commercial messages or spam
  • • Solicit money or financial information from other users
  • • Use the App for illegal purposes (fraud, human trafficking, etc.)
  • • Scrape or collect user data without permission
  • • Post hate speech, discriminatory content, or violent threats

Violations of these policies will result in permanent account termination without refund.

Privacy and Data Security

End-to-End Encryption

All messages on Accord are end-to-end encrypted:

  • • Only you and your match can read your messages
  • • We cannot access or decrypt your messages
  • • Messages are protected from third parties and law enforcement

For more details on how we handle your data, please read our Privacy Policy.

Third-Party Services

The Service may contain links to or integrate with third-party websites, services, or platforms (including but not limited to Apple App Store, Google Play Store, payment processors, analytics providers, and cloud hosting services). Accord does not control, endorse, or assume responsibility for any third-party services. Your use of third-party services is governed by their respective terms and privacy policies. We are not liable for any loss or damage caused by your reliance on or use of any third-party service.

Subscriptions and Payments

Auto-Renewable Subscriptions

Accord offers the following auto-renewable subscription plans:

Premium Subscription

  • • Price: $14.99 USD per month
  • • Length: Monthly (renews every 30 days)
  • • Features: Unlimited swipes, see who liked you, super likes, incognito mode, read receipts

Platinum Subscription

  • • Price: $24.99 USD per month
  • • Length: Monthly (renews every 30 days)
  • • Features: All Premium features + priority matching, advanced filters, enhanced visibility

Important Subscription Terms:

  • • Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period
  • • Payment will be charged to your Apple App Store or Google Play Store account at confirmation of purchase
  • • Your account will be charged for renewal within 24 hours prior to the end of the current period
  • • You can manage and cancel your subscriptions in your device's account settings after purchase
  • • Any unused portion of a free trial period will be forfeited when you purchase a subscription
  • • Subscriptions are non-refundable except as required by law

For more information, please see our:

Free and Paid Features

Accord offers both free and paid features:

Billing & Cancellation

Refund Policy

All Sales Are Final – No Refunds

All purchases made through Accord, including but not limited to Premium and Platinum subscriptions, are final and non-refundable. By completing a purchase, you acknowledge and agree that:

  • • No refunds will be issued for any subscription fees, including partial billing periods
  • • No refunds will be issued if your account is terminated for violating these Terms
  • • No refunds will be issued for unused features or dissatisfaction with the Service
  • • Canceling your subscription will stop future charges but will not result in a refund for the current or any prior billing period
  • • If you delete your account, no refund will be provided for any remaining subscription time

This policy applies to the fullest extent permitted by applicable law. Where local consumer protection laws require refunds (such as the EU right of withdrawal), those statutory rights will apply.

Safety and Reporting

If you encounter inappropriate behavior, you can:

Safety Tips

For your safety:

  • ✓ Meet in public places for initial meetings
  • ✓ Tell a friend or family member where you're going
  • ✓ Do not share financial information or send money
  • ✓ Trust your instincts – if something feels wrong, end the interaction
  • ✓ Use Accord's encrypted messaging rather than sharing personal contact info immediately

Assumption of Risk

You Assume All Risks

You acknowledge and agree that your use of the Service, including any interactions with other users (whether online or in person), is entirely at your own risk. Without limiting the foregoing, you specifically acknowledge that:

  • • Accord does not screen, vet, or perform background checks on users
  • • Users may misrepresent their identity, intentions, age, background, or personal circumstances
  • • In-person meetings with other users carry inherent risks, including but not limited to risks of physical harm, emotional distress, property damage, financial loss, or death
  • • Accord makes no representations or warranties regarding the character, honesty, integrity, or conduct of any user
  • • You are solely responsible for taking appropriate precautions in all interactions with other users

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU HEREBY RELEASE ACCORD AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS FROM ALL CLAIMS, DEMANDS, AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR INTERACTIONS WITH OTHER USERS.

Intellectual Property

Our Rights

The Accord name, logo, trademarks, app design, and all original content are owned by Accord and protected by Canadian and international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or reverse engineer any part of the Service without our written permission.

Your Content

You retain ownership of the content you submit to Accord, including your profile information, photos, and bio. By uploading content to the Service, you grant Accord a worldwide, non-exclusive, royalty-free license to use, display, reproduce, and distribute your content solely for the purpose of operating and improving the Service.

You represent and warrant that:

Watermark Protection

Watermark Enforcement

All profile images and sensitive information displayed on Accord contain invisible digital watermarks unique to each viewer. These watermarks allow us to identify and track unauthorized distribution or sharing of content.

Unauthorized copying, screenshotting (via external means), distributing, or sharing of watermarked content is strictly prohibited and may result in:

  • • Immediate account termination
  • • Legal action for copyright infringement
  • • Liability for damages

Disclaimers and Limitations of Liability

Service "As Is"

Accord is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that you will find a match, that the Service will be uninterrupted or error-free, or that defects will be corrected.

Limitation of Liability

Not Liable for User Conduct or Scams

IMPORTANT: Accord is a platform that connects users, but we are NOT responsible for the actions, conduct, or representations of any user. You understand and agree that:

  • • We do not conduct background checks or verify user identities
  • • We cannot guarantee the accuracy of user profiles or information
  • • We are not liable if you are scammed, defrauded, deceived, or harmed by another user
  • • We are not liable for any financial losses, emotional distress, or other damages resulting from your interactions with other users
  • • You are solely responsible for your own safety and for evaluating other users

By using Accord, you agree that any interactions with other users, whether online or in person, are entirely at your own risk.

To the fullest extent permitted by law, Accord, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

Our maximum aggregate liability to you shall not exceed the greater of (a) the amount you paid to us in the 12 months prior to the claim, or (b) $100 CAD.

Service Modification and Availability

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice, for any reason. We may also impose limits on certain features, restrict access to parts or all of the Service, or remove content without liability or obligation. You agree that Accord shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

Force Majeure

Accord shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: natural disasters, acts of God, war, terrorism, riots, epidemics or pandemics, government actions or orders, power failures, internet or telecommunications failures, cyberattacks, fire, flood, or other catastrophic events. During any such event, our obligations under these Terms shall be suspended for the duration of the event.

Indemnification

You Agree to Hold Us Harmless

You agree to indemnify, defend, and hold harmless Accord, its parent company, subsidiaries, affiliates, officers, directors, employees, consultants, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

  • • Your use or misuse of the Service
  • • Your violation of these Terms
  • • Your violation of any rights of another person or entity
  • • Your interactions with other users (including any in-person meetings)
  • • Any content you submit, post, or transmit through the Service
  • • Your breach of any representations or warranties made in these Terms

Dispute Resolution

Arbitration Agreement

PLEASE READ CAREFULLY – THIS AFFECTS YOUR LEGAL RIGHTS

You and Accord agree to resolve any disputes through binding arbitration rather than in court, except for small claims court matters (under $10,000 CAD) and intellectual property disputes.

Arbitration shall be conducted by a single arbitrator under the rules of the British Columbia International Commercial Arbitration Centre (BCICAC) or a mutually agreed-upon arbitration body. The arbitration shall take place in Vancouver, British Columbia, Canada. The language of the arbitration shall be English. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

Each party shall bear its own costs of arbitration, except that Accord may, at its discretion, cover filing fees for claims under $1,000 CAD.

Class Action Waiver

CLASS ACTION WAIVER

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND ACCORD AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

Unless both you and Accord agree otherwise in writing, the arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. If this class action waiver is found to be unenforceable, then the entirety of the arbitration agreement shall be null and void, and the dispute shall proceed in court.

Statute of Limitations

You agree that any claim or cause of action arising out of or related to your use of the Service or these Terms must be filed within one (1) year after such claim or cause of action arose, or be forever barred. This limitation applies regardless of the form of action, whether in contract, tort, strict liability, or otherwise, to the fullest extent permitted by applicable law.

Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any legal action, suit, or proceeding arising out of or relating to these Terms or the Service must be instituted exclusively in the courts located in British Columbia, Canada, and you irrevocably submit to the jurisdiction of such courts.

This governing law provision does not affect your statutory rights as a consumer under applicable consumer protection laws in your jurisdiction.

Termination

You may delete your account at any time through the app settings. Upon deletion:

We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent or illegal activity, or abuse other users.

General Provisions

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be modified, it shall be severed from these Terms. The invalidity of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices or policies published by Accord on the Service, constitute the entire agreement between you and Accord regarding your use of the Service. These Terms supersede all prior or contemporaneous agreements, communications, representations, and understandings, whether oral or written, between you and Accord regarding the subject matter hereof.

Waiver

The failure of Accord to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term. Any waiver must be in writing and signed by an authorized representative of Accord to be effective.

Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without Accord's prior written consent. Accord may freely assign, transfer, or delegate its rights and obligations under these Terms without restriction and without notice to you, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.

No Agency or Partnership

Nothing in these Terms shall be construed to create a joint venture, partnership, employment, or agency relationship between you and Accord. You have no authority to bind Accord in any respect, and you shall not represent to any third party that you have such authority.

Survival

The following sections shall survive any termination or expiration of these Terms: Intellectual Property, Disclaimers and Limitations of Liability, Assumption of Risk, Indemnification, Dispute Resolution, Governing Law and Jurisdiction, Refund Policy, Class Action Waiver, Statute of Limitations, and General Provisions. Any other provisions that by their nature should survive termination shall also survive.

Notices

All notices from Accord to you may be delivered via email to the address associated with your account, via push notification, or by posting on the Service. Notices are deemed received when sent via email, when the push notification is dispatched, or when posted on the Service. All notices from you to Accord must be sent to hello@joinaccord.app and are deemed received upon actual receipt.

Changes to Terms

We may update these Terms from time to time. If we make material changes, we will notify you via email or push notification. Your continued use of Accord after changes are posted constitutes acceptance of the updated Terms.

Contact Us

If you have questions about these Terms, please contact us:

By using Accord, you agree to these Terms of Service. Thank you for being part of our community.