Summary (TL;DR)
- ✓ We collect profile info, preferences, messages, and usage data
- ✓ Messages are end-to-end encrypted – we can't read them
- ✓ We never sell your data to third parties
- ✓ You can delete your account and all data at any time
- ✓ We use industry-standard security measures
- ✓ You have privacy controls (photo blur, incognito mode, hide distance)
- ✓ We comply with GDPR (Europe) and CCPA (California)
- ✓ Contact privacy@accord.app for questions or data requests
Introduction
Welcome to Accord ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
By using Accord, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information You Provide
When you create an account and use Accord, you may provide us with:
- Account Information: Email address, phone number, password
- Profile Information: Display name, age, gender identity, sexual orientation, location (city, state), occupation, education
- Photos: Profile photos you upload
- Preferences: Marriage goals, relationship preferences, lifestyle preferences, matching criteria
- Messages: Content of messages you send to matches (end-to-end encrypted)
- Verification Data: Government-issued ID and video selfie (if you choose to verify your account)
Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App interactions, features used, time spent in app, swipe history
- Location Data: Approximate location based on IP address or precise location if you grant permission
- Push Notification Token: To send you notifications about matches and messages
How We Use Your Information
We use your information to:
- Provide Services: Create your profile, show you potential matches, facilitate messaging
- Matching Algorithm: Calculate compatibility scores based on your preferences and profile
- Safety & Verification: Verify user identities, prevent fraud, enforce our Terms of Service
- Push Notifications: Send you notifications about new matches, messages, and likes
- Payment Processing: Process subscription payments through RevenueCat and Apple/Google
- Analytics: Understand how users interact with the app to improve our services
- Customer Support: Respond to your inquiries and provide assistance
- Legal Compliance: Comply with legal obligations and protect our rights
Data Security
End-to-End Encryption
All messages exchanged on Accord are end-to-end encrypted. This means:
- • Messages are encrypted on your device before being sent
- • Only you and your match can decrypt and read messages
- • We cannot read your messages, even if compelled by law enforcement
Other Security Measures
- All data is transmitted over HTTPS
- Passwords are hashed using industry-standard algorithms
- Data is stored securely in Supabase (PostgreSQL) with encryption at rest
- Row-level security policies prevent unauthorized access to your data
- Regular security audits and monitoring
Your Privacy Rights
You have the right to:
- Access Your Data: Request a copy of all personal data we have about you
- Edit Your Profile: Update your profile information at any time
- Delete Your Account: Permanently delete your account and all associated data
- Export Your Data: Download your profile data and message history
- Opt Out of Notifications: Disable push notifications in app settings
Privacy Controls
Accord provides privacy features:
- Photo Blur: Blur your photos until you match with someone
- Incognito Mode: Hide your profile from discovery while still seeing others
- Hide Distance: Don't show exact distance to other users
- Hide Last Active: Don't display when you were last online
Data Sharing and Disclosure
We Do Not Sell Your Data
We will never sell your personal information to third parties.
Limited Sharing
We may share your information only in these circumstances:
- With Matches: Your profile information is visible to users you match with
- Service Providers: Supabase (database), RevenueCat (payments), Expo (push notifications), Persona/Jumio (verification)
- Legal Requirements: If required by law, court order, or government request
- Safety & Fraud Prevention: To protect the safety of our users and prevent fraudulent activity
Children's Privacy
Accord is not intended for users under 18 years old. We do not knowingly collect personal information from minors. If we discover that a user is under 18, we will immediately delete their account and all associated data.
GDPR & CCPA Compliance
We comply with the General Data Protection Regulation (GDPR) for European users and the California Consumer Privacy Act (CCPA) for California residents. You have additional rights under these regulations, including the right to know what data we collect, the right to deletion, and the right to opt-out of data sales (which we don't do).
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Your privacy and safety are our top priorities. Thank you for trusting Accord.